Refund Policy
Last Updated: Apirl 14, 2025
1. Introduction
This Refund Policy outlines the terms and conditions regarding refunds for subscriptions, premium content, and other paid services offered by AI Daily World ("we," "our," or "us").
By purchasing any subscription or service from our website, you agree to be bound by this Refund Policy. Please read this policy carefully before making any purchase.
2. Subscription Refunds
We offer the following refund policy for our subscription services:
2.1 Monthly Subscriptions
For monthly subscriptions, we offer a 7-day money-back guarantee from the date of subscription. If you are not satisfied with our services, you can request a full refund within the first 7 days of your subscription.
No refunds will be issued after the 7-day period has passed. However, you can cancel your subscription at any time, and you will continue to have access to the subscription benefits until the end of your billing cycle.
2.2 Annual Subscriptions
For annual subscriptions, we offer a 14-day money-back guarantee from the date of subscription. If you are not satisfied with our services, you can request a full refund within the first 14 days of your subscription.
No refunds will be issued after the 14-day period has passed, except in extraordinary circumstances which will be evaluated on a case-by-case basis.
2.3 Free Trial Periods
If you purchased a subscription after using a free trial period, the refund period begins on the date your payment is processed, not on the date your free trial began.
3. One-Time Purchases
For one-time purchases such as premium reports, e-books, or downloadable tools:
- Digital Products: Due to the nature of digital products, all sales are final once the product has been downloaded or accessed. However, if you encounter significant issues with the product that prevent its proper use, please contact our support team within 7 days of purchase.
- Physical Products: If we offer any physical products, they may be returned within 30 days of delivery if they are in their original condition. Shipping costs for returns are the responsibility of the customer unless the product was delivered damaged or incorrect.
4. Courses and Training Programs
For online courses and training programs:
- Self-paced Courses: We offer a 7-day money-back guarantee for our self-paced courses. If you are not satisfied with the course content, you can request a refund within 7 days of purchase, provided you have not completed more than 25% of the course.
- Live Courses and Workshops: For live courses and workshops, refunds are available up to 14 days before the start date. After this period, we do not offer refunds but may allow you to transfer your enrollment to a future session or another participant.
5. How to Request a Refund
To request a refund, please contact our customer support team at refunds@aidailyworld.com with the following information:
- Your full name
- Email address associated with your purchase
- Date of purchase
- Order or subscription ID (if available)
- Reason for requesting a refund
We will process valid refund requests within 5-10 business days. Refunds will be issued using the same payment method used for the original purchase.
6. Exceptions
We reserve the right to deny refund requests in cases of:
- Suspicion of fraud or abuse
- Violation of our Terms and Conditions
- Requests made after the refund eligibility period has expired
- Excessive refund requests from the same customer
7. Changes to This Policy
We may update our Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on this page and updating the "Last Updated" date at the top of this page.
You are advised to review this Refund Policy periodically for any changes. Changes to this Refund Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Refund Policy, please contact us:
- By email: refunds@aidailyworld.com
- By visiting our contact page: Contact Us
- By mail: 123 AI Avenue, Tech District, San Francisco, CA 94103